Shipping policy
LUVORA london Perfumes – Shipping Policy
At LUVORA london Perfumes, we aim to ensure your order is processed and delivered smoothly and securely. Please review our shipping policy below.
Order Processing
All orders are processed and shipped within 5 business days after the order has been successfully confirmed and payment has been received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping & Delivery
Delivery times may vary depending on your location and the courier service used. While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, such as courier delays, customs, weather conditions, or public holidays.
Shipping Charges
Shipping fees (if applicable) are calculated at checkout and are non-refundable unless the order arrives damaged or incorrect.
Order Tracking
Once your order has been shipped, tracking details will be provided so you can monitor the status of your delivery.
Incorrect Address
Please ensure all shipping details are correct at checkout. LUVORA london Perfumes is not responsible for delays, failed deliveries, or lost packages due to incorrect or incomplete addresses provided by the customer.
Damaged Packages
If your package arrives damaged or the perfume bottle is broken, please contact us within 48 hours of delivery with clear photos or video evidence so we can assist you promptly.
International Shipping (If Applicable)
International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are not covered by LUVORA london Perfumes.